Payment Policy

touchland provides secure USD checkout and the card-payment terms below for United States customers.

About Credit/Debit Card

Available card brands are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover; touchland processes all checkout amounts in USD.

Card-Issuer Decisions

Shopify and authorized payment providers encrypt and process card information. touchland does not retain complete card numbers or card security codes.

The card issuer may approve or decline a charge, place an authorization hold, or request additional verification under its own rules.

Refund Timing

The original payment method receives every approved refund within 5-10 business days. Contact touchland through support@touchlandmoss.shop or 512-499-2782 during Monday to Friday, 9:00 AM–5:00 PM (Eastern Time (ET)) for assistance.

Billing Accuracy, Review, and Taxes

Accurate billing and contact information is required. touchland may review or cancel a transaction that cannot be authorized or presents a material fraud risk.

Applicable legal tax rules determine the amount collected at checkout; no fixed tax-free treatment is represented by touchland.

Merchant Information

Business name: touchland
Brand or store name: touchland
Email: support@touchlandmoss.shop
Phone: 512-499-2782
Physical address: 8111 N 000 Rd, Decatur, Indiana, 46733, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (Eastern Time (ET))